About Us

Supernaturals Ltd is completely dedicated to your total satisfaction. If you have any suggestions, comments or would simply like some help, please email us at sales@supernaturalsuk.com and we will endeavour to answer your email without delay. Alternatively, you can write to us at the address below:

Cydney Morgan
Supernaturals Ltd.
44 Beauclerk Green
Winchfield
Hook
Hampshire
RG27 8BF
United Kingdom

Phone: 01252 845108
Email: sales@supernaturalsuk.com

Company Registration No 05991665

Making A Purchase
Making a purchase could not be easier. Just browse through our products, and click on any items that you wish to buy and put them into your shopping basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order
We accept Paypal which allows you to use most debit/credit cards. Paypal members can choose this option on checkout and they will be directed to Paypal's secure server

We also accept cheque, postal order or cash (sent by recorded delivery) payments through the post. Please print a copy of the receipt and send it together with your payment (cheques made payable to Supernaturals Ltd) to the above address. Please note cheques will usually take 5 working days to clear

All prices are in pounds sterling and transactions will be processed using the same currency

Post and Packing
All our items will be sent by Royal Mail and will be insured up to a value of £27.00. Supernaturals Ltd. can obtain additional insurance for larger orders – please contact us to discuss this. Orders will be delivered for £4.50 with Normal Delivery option or £6.50 with Quick Delivery option

Items will be dispatched within 1-2 working days and will then be sent by first class post (Quick delivery) or parcel post (Normal Delivery) dependent on the option you choose in the checkout. All items will be packaged securely and a certificate of postage will be obtained

At present all orders and deliveries are to the UK only, unless prior arrangement has been made. Please contact us to discuss this

Back Orders
The majority of items on our website are in stock, unless indicated. If you have ordered an item and it is not in stock, we will contact you with the option to cancel your order if you would rather not wait

Guarantee
Supernaturals Ltd offers a 'No Quibble Money-back Guarantee' and will offer a full refund on all products purchased if you contact us with 7 days of delivery and then return the products within the agreed time-frame. Any items returned must be unused and in their original packaging. We will unfortunately not be able to refund your postage in these circumstances. Your statutory rights are not affected

Privacy Policy
Supernaturals Ltd does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to take and fulfill customer orders, and to administer and enhance our site and service

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